About Us

Risk & Security Management Pty Ltd was established in 2016 to bring together Australia’s leading  Mercantile and Investigation firms.

We provide risk management services to banking and financial institutions, government departments, global corporations, law firms and insurance companies. We are proud to be a 100% Australian owned and operated business.

Risk & Security Management

Our Mercantile, Floor Plan Auditing & Investigation business provide the following services:

  • Repossessions
  • Process Serving
  • Floor Plan Audits
  • Field Calls
  • Skip Locations
  • Background Screening
  • Investigations
  • Enforcement Hearing Attendances
  • Property Lockouts
  • Court Filing
  • Settlements

We act on behalf of major financial institutions, insurance companies, law firms, debt collection companies as well as federal government agencies, state government departments, local government associations and authorities.

Our Mercantile, Floor Plan Auditing & Investigation offering, the largest in Australia, is a result of the strategic merger of Advance National Services, Express Mercantile, IDS Group, VCB National Services, VCB Audit Services and Yates Professional Investigations – six of the industries most well known, experienced and respected companies.

Trademark Investigation Services

Trademark Investigation Services (TMIS) was established in 1991 and provide specialist Investigative services for trade mark professionals and protection for brand owners in respect of counterfeiting and intellectual property infringement.

Trademark Investigation Services (NZ) Limited was established in 2011 and is based in Auckland and works in conjunction with TMIS providing services throughout Australia and New Zealand.


Our core ideology ensures that we will continue to be the leaders in compliance. Risk & Security Management has a dedicated compliance department and advanced management systems ensuring our continual adherence to regulatory requirements.


Risk & Security Management is leading the way in elevating the status of the professionalism of the Mercantile & Investigation industry. Protecting our clients’ brands and reputations is paramount to our success and to the sustainability of our business.

Service Delivery

Risk & Security Management only recruite staff and field agents who display intelligence, tenacity, and thoroughness. For our clients, these qualities translate to us delivering the desired outcome on time, efficiently and effectively.


We have developed  cutting edge systems to ensure the professional management of your files. Our systems are fully customisable to our client’s workflow, reporting and project requirements. Our high tech systems are completely unique and developed in house by our IT Department.

Our Impressive Network of Field Agents, Investigators and Auditors

Risk & Security Management has the largest network of in-house and contractor field representatives in Australia.

Importantly, as Risk & Security Management is a large, well resourced company, we are able to seamlessly increase the size and scale of our network in response to business peaks, client demands, and the growth of our business.

Meet Our Team

Nick Wright
Managing Director

Nick has over 30 years’ experience in all facets of investigation and mercantile services and is one of the industry's most respected individuals having held numerous executive roles within industry associations both in Australia and overseas.

Campbell Johnston
Head of Audits

Campbell has managed our Audits & Asset Inspections department since 2007, overseeing an exceptional growth period for the department. Cam has an in-depth understanding of risk mitigation through repeatable process-driven outcomes.

Cameron Day
Head of Strategy & Technology

Cameron is responsible for overseeing company strategy and technology, with a focus on system design and development. Cameron has been with R&S for over a decade and is highly skilled in developing efficient processes and agile business practices.

Jess Wade
Head of Repossessions

Jess has been involved in the mercantile industry for over a decade and has presided over a massive growth period for the Repossessions department. Jess' success is underpinned by exceptional knowledge in the sector, dedication to quality and a focused process-driven approach.

Rachael Gabrael (BBus, LLB)
Head of Legal & Compliance

Admitted as a Solicitor of the Supreme Court of NSW & High Court of Australia in 2007, Rachael has an extensive background in commercial litigation, in-house legal advising and regulatory compliance. Rachael has overseen R&S legal & compliance obligations since 2013 and holds a Bachelor of Business (Management) Degree.

David Goldsmith
Head of Field Services

David has over 40 years’ experience within mercantile and collections, ranging from credit reporting to consumer and commercial collections. In his current role as Head of Field Services, David brings a unique perspective having previously been a client of R&S and drives results through a team orientated and methodical approach.