About Us

With a history dating back to 1979, Risk & Security Management is Australia’s leading integrated provider of mercantile and investigation services.

The company provides a full suite of services to financial institutions, law firms, insurance companies, federal government agencies, state government departments, local government associations and authorities, and debt collection agencies.

Risk & Security Management is the result of a strategic merger between several of the industry’s most well-known, experienced and respected companies and is 100% Australian owned and operated by its Directors.

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Compliance

Our core ideology ensures that we will continue to be the leaders in compliance. Risk & Security Management has a dedicated compliance department and advanced management systems ensuring adherence to regulatory requirements.

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Professionalism

Risk & Security Management is dedicated to elevating the status of perceived professionalism of the Mercantile industry. Protecting our clients’ brands and reputations is paramount to our success and to the sustainability of our business.

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Service Delivery

Risk & Security Management only recruite staff and field agents who display intelligence, tenacity, and thoroughness. For our clients, these qualities translate to us delivering the desired outcome on time, efficiently and effectively.

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Technology

We have developed  cutting edge systems to ensure the professional management of your files. Our systems are fully customisable to our client’s workflow, reporting and project requirements. Our high tech systems are completely unique and developed in house by our IT Department.

Our Impressive Network of Field Agents, Investigators and Auditors

Risk & Security Management has the largest network of in-house and contractor field representatives in Australia.

Importantly, as Risk & Security Management is a large, well resourced company, we are able to seamlessly increase the size and scale of our network in response to business peaks, client demands, and the growth of our business.

Meet Our Team

Nick Wright
Managing Director

Nick has over 30 years’ experience in all facets of investigation and mercantile services and is one of the industry's most respected individuals having held numerous executive roles within industry associations both in Australia and overseas.

Campbell Johnston
Head of Audits

Campbell has managed our Audits & Asset Inspections department since 2007, overseeing an exceptional growth period for the department. Cam has an in-depth understanding of risk mitigation through repeatable process-driven outcomes.

Cameron Day
Head of Strategy & Technology

Cameron is responsible for overseeing company strategy and technology, with a focus on system design and development. Cameron has been with R&S for in excess of 14 years and is highly skilled in developing efficient processes and agile business practices.

Jess Wade
Head of Repossessions

Jess has been involved in the mercantile industry for over a decade and has presided over a massive growth period for the Repossessions department. Jess' success is underpinned by exceptional knowledge in the sector, dedication to quality and a focused process-driven approach.

Rachael Gabrael (BBus, LLB)
Head of Legal & Compliance

Admitted as a Solicitor of the Supreme Court of NSW & High Court of Australia in 2007, Rachael has an extensive background in commercial litigation, in-house legal advising and regulatory compliance. Rachael has overseen R&S legal & compliance obligations since 2013 and holds a Bachelor of Business (Management) Degree.

David Goldsmith
Head of Field Services

David has over 40 years’ experience within mercantile and collections, ranging from credit reporting to consumer and commercial collections. In his current role as Head of Field Services, David brings a unique perspective having previously been a client of R&S and drives results through a team orientated and methodical approach.

Marvin Parada Rivas
Head of Locations

Marvin has spent over 17 years working within the financial services industry, holding a variety of management and leadership roles in collections in institutions including Westpac and Toyota Finance. In his current role, Marvin has been instrumental in developing a more proficient, results driven skip tracing team.

Lisa Lee
Head of Human Resources

With over 15 years’ experience and a Graduate Diploma in Human Resources, Lisa is responsible for attracting, on-boarding and developing R&S staff. Lisa is dedicated to maintaining a positive and supportive workplace environment that has resulted in the vast majority of our management team being with the company for well over 10 years.